The Role of Empathy in Community

The Role of Empathy in Community

Todd’s Note: Here’s the next installment in our series of posts exploring the concept of human-centered communities. Empathy is often described as the ability to understand and share the feelings of others, but in human-centered communities, it takes on an...
Pillars of Human-Centered Communities

Pillars of Human-Centered Communities

Todd’s Note: This post continues our series on human-centered communities. Building a human-centered community requires a solid foundation—guiding principles that inform every decision, interaction, and initiative. These pillars are the bedrock upon which a...
Wentz’s Woes, COVID-19’s Ebbs and Flows

Wentz’s Woes, COVID-19’s Ebbs and Flows

A note from Todd: We’re thrilled to welcome a group of three talented students from both Drexel and Rutgers University to our team for the Fall. We’ve asked each of them to write for our blog to help you get to know them a bit… today’s post is from Andrew Mack. *...

Crisis Communications 101

“It can take 20 years to build a reputation, and only five minutes to ruin it.” –-Warren Buffett In our last blog post we talked about the importance of branding. When you establish a brand you are establishing an emotional connection with people. Those people become...